About this role
Are you ready to take your controls expertise around the world?
At JBT Marel, what we do matters. We are a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability. To support our growing global customer base, we are looking for a highly skilled Field Service Engineer (Controls) to join our team in Sint-Niklaas, Belgium.
In this role, you will travel internationally to install, maintain, troubleshoot, and optimize advanced automated food processing systems. You will serve as a trusted technical expert, combining strong controls knowledge with excellent customer service skills to ensure our equipment operates at peak performance.
What You'll Be Doing As a Field Service Engineer (Controls), you will play a key role in supporting customers across the globe throughout the lifecycle of their equipment.
Key Responsibilities
• Perform troubleshooting, diagnostics, and corrective maintenance on electrical, pneumatic, and PLC-controlled systems. • Carry out preventive maintenance, equipment rebuilds, upgrades, and optimization activities. • Support equipment installations, commissioning, and start-up activities at customer sites worldwide. • Deliver technical training to customers on equipment operation, maintenance, and troubleshooting in English, French, and Dutch. • Diagnose complex automation and controls issues, identifying root causes and implementing sustainable solutions. • Follow all JBT Marel and customer health, safety, and food safety requirements, maintaining the highest standards at all times. • Document all service activities accurately, including reports, findings, recommendations, and improvement opportunities. • Identify spare parts requirements and recommend upgrades or modifications to improve equipment performance. • Build and maintain strong customer relationships, acting as a trusted technical advisor. • Collaborate closely with Technical Support, Engineering, Project Management, and Customer Care teams to ensure successful project execution and service delivery. • Provide flexible support, including weekend work and occasional emergency response activities when required.
About You
You are a customer-focused and technically driven controls engineer who enjoys solving complex problems in a fast-paced international environment. You thrive on travel, enjoy working independently, and are passionate about delivering exceptional service.
We are looking for someone who has:
• Strong troubleshooting experience with PLC-controlled machinery and industrial automation systems. • Solid knowledge of electrical and pneumatic systems. • Excellent analytical and problem-solving skills. • A proactive and hands-on approach to technical challenges. • Strong communication and interpersonal skills with the ability to build customer trust. • The ability to work independently while maintaining close collaboration with global teams. • Flexibility to travel extensively on a global basis and support customer needs outside standard working hours when required.
Education, Knowledge & Experience
• Technical qualification in Electrical Engineering, Automation, Mechatronics, Industrial Controls, or a related discipline. • Minimum 3 years of experience in a Field Service, Controls Engineering, Automation, or similar technical role. • Experience troubleshooting PLC-based systems and industrial automation equipment. • Ability to read and interpret electrical schematics, wiring diagrams, pneumatic drawings, and technical documentation. • Experience working in food processing, manufacturing, packaging, or industrial machinery environments is advantageous. • Fluent in English and Dutch, both written and spoken. A basic level of French is required too. • Valid driver's license and passport with the ability to travel internationally.
What We Offer
• A challenging and rewarding global role with extensive international exposure. • Opportunities to work with advanced food processing and automation technologies. • Ongoing technical and professional development opportunities. • A collaborative and supportive international team environment. • Competitive salary and benefits package. • Company vehicle, laptop, mobile phone, and travel-related expenses. • Career growth opportunities within a global industry leader.
Commitment to Safety
At JBT Marel, safety is our highest priority. As a member of our team, you are expected to actively contribute to our safety culture, follow all company policies and procedures, and help ensure a safe working environment for colleagues, customers, and partners.
JBT Marel Vision & Values
In partnership with our customers, we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. Our core values are: Unity | Innovation | Excellence
Interested? If you are passionate about automation, controls, and international customer support, and you are looking to join a global technology leader, we would love to hear from you.
🌐 Learn more about JBT Marel at www.jbtmarel.com 🔗 Follow us on LinkedIn: JBT Marel
Join us and help shape the future of food processing technology.
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