About this role
Oracle ARCS Consultant1Job Title: Oracle ARCS Consultant Job Type: Fulltime Location: Pune
Responsibilities:
• Liaise with client application lead for day-to-day activities. • Work in L2 support and Enhancements for issues related to Oracle ARCS • Tickets tracking, resolving and SLA management • Suggest Best Practices & improvements in the current ARCS landscape • Attend all internal and client meetings. • Coordinate with other teams, business users, Vendor (e.g. Oracle) • Help in patching and monthly closure activities. • Documenting and Maintaining SOPs and KEDB • 24x7 support for P1 issues. • Raise risks/issues (if any) on time.
Skills & Experience Required:
• 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS • Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching • Experience in understanding current architecture and providing improvement suggestions • Hands on experience in resolving tickets and meeting SLAs • Excellent communication skills • Ready to work 3pm to 12 midnight IST shift