About this role
Technical Integration Manager1Key Responsibilities Program & Delivery Management
• Lead end-to-end delivery of enterprise integration projects using Boomi and/or Workato platforms. • Manage multiple concurrent integration programs involving SaaS, cloud, on-premise, APIs, EDI, and data integrations. • Drive project planning, estimation, resource management, risk mitigation, and delivery governance. • Ensure projects are delivered on time, within budget, and aligned with customer expectations. • Conduct status reviews, steering committee meetings, and executive-level reporting. Integration Solution Leadership
• Provide oversight on integration architecture, design patterns, API-led connectivity, and reusable framework adoption. • Guide teams on best practices related to integrations, APIs, error handling, monitoring, security, and scalability. • Collaborate with enterprise architects, business stakeholders, and application teams to define integration strategies. • Ensure alignment with enterprise integration standards and governance processes. Customer & Stakeholder Management
• Act as the primary customer-facing leader for integration engagements. • Build strong relationships with business and IT stakeholders. • Manage customer expectations, escalations, and delivery commitments effectively. • Facilitate workshops, requirement discussions, solution walkthroughs, and UAT coordination. Team Leadership
• Lead and mentor onsite/offshore integration teams including architects, developers, analysts, and QA resources. • Drive technical excellence, knowledge sharing, and continuous improvement initiatives. • Support team capability development through mentoring, reviews, and training initiatives. Operational Excellence
• Establish delivery governance, KPIs, SLAs, and reporting mechanisms. • Ensure proper documentation, testing processes, deployment controls, and support transition activities. • Drive automation, reusable assets, accelerators, and integration CoE initiatives. Required Skills & Experience Technical Skills
• Strong hands-on experience with Boomi and/or Workato integration platforms. • Expertise in REST/SOAP APIs, web services, JSON, XML, and API security standards. • Experience with integration patterns including event-driven, batch, real-time, and file-based integrations. • Strong understanding of cloud and SaaS applications such as Salesforce, NetSuite, SAP, Oracle, Workday, ServiceNow, etc. • Experience with EDI standards (X12, EDIFACT) is a plus. • Familiarity with middleware governance, monitoring, CI/CD, and DevOps practices. Management Skills
• Proven experience managing large-scale integration implementation programs. • Strong project management and stakeholder management skills. • Experience managing distributed onsite/offshore delivery teams. • Excellent communication, presentation, and leadership capabilities. • Ability to manage customer escalations and drive resolution effectively. Preferred Qualifications
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. • Boomi Professional/Architect certifications and/or Workato certifications preferred. • PMP, Scrum Master, or Agile certifications are a plus. • Experience working in consulting or system integration organizations preferred. Key Attributes
• Strong ownership mindset and accountability. • Excellent problem-solving and decision-making skills. • Ability to operate in fast-paced enterprise environments. • Strong customer-centric approach with focus on business outcomes. • Passion for innovation, automation, and modern integration technologies.