About this role
Oracle Fusion Solution Architect & Managed Services Lead1Title: Oracle Fusion Solution Architect & Managed Services Lead Experience: 12+ Years Location: Pune /Hybrid Role Overview We are seeking an experienced Oracle Fusion Solution Architect & Managed Services Lead to drive Oracle Cloud ERP Managed Services (AMS/RTB) for a global US-based customer. The ideal candidate will combine strong Oracle Fusion functional and technical expertise with team leadership, service delivery management, and customer-facing responsibilities. Key Responsibilities Leadership & Service Delivery
• Lead and manage a cross-functional team of Oracle Functional Consultants, OIC Developers, Reporting Analysts, and Support Engineers. • Own end-to-end Oracle Fusion AMS delivery, ensuring SLA/KPI compliance and operational excellence. • Act as the primary customer-facing lead and escalation point for critical incidents and service issues. • Drive resource planning, team development, stakeholder management, and continuous improvement initiatives. Solution Architecture
• Provide architecture leadership across Oracle Financials Cloud (GL, AP, AR, Cash Management, Fixed Assets, Revenue Management), Subscription Management, and Advanced Collections. • Review and govern solution designs, integrations, extensions, security controls, and best practices. • Support enterprise processes including Quote-to-Cash (Q2C), Order-to-Cash (O2C), and Record-to-Report (R2R). Integration & Technical Leadership
• Provide hands-on expertise in Oracle Integration Cloud (OIC), REST/SOAP APIs, and enterprise integrations. • Manage integrations with Salesforce CPQ/Apttus, Zuora Billing & RevPro, MuleSoft, Concur, Avalara, YayPay, CyberSource, Adyen, Bank of America, and JPM Chase. • Resolve complex integration, synchronization, and data integrity challenges. Reporting, Governance & Automation
• Lead reporting initiatives using OTBI, BI Publisher, Financial Reporting Studio, and Oracle Fusion Data Intelligence (FDI). • Drive automation, observability, AI adoption, Oracle quarterly release management, and service improvements. • Ensure compliance with SOX, ITGC, audit, change management, and governance standards. Required Qualifications
• 12+ years of Oracle ERP experience, including 5+ years in Oracle Fusion Cloud. • Proven experience leading Oracle Managed Services (AMS/RTB) engagements and global delivery teams. • Strong expertise in Oracle Financials Cloud, Subscription Management, and Advanced Collections. • Hands-on experience with Oracle Integration Cloud (OIC). • Strong understanding of Q2C, O2C, and R2R business processes. • Experience working directly with US-based customers and offshore teams. • Familiarity with Salesforce, Zuora, MuleSoft, ServiceNow, Jira, and Datadog. Key Skills
• Oracle Fusion Financials Cloud • Oracle Integration Cloud (OIC) • AMS/Managed Services Leadership • Solution Architecture • Stakeholder & Team Management • Incident & Service Delivery Management • Reporting & Analytics • Automation & Governance Preferred Attributes
• Strong ownership and accountability mindset. • Excellent communication and executive stakeholder management skills. • Customer-focused with strong problem-solving abilities. • Flexible to collaborate across US time zones and support critical business operations when required.