About this role
At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
Are you our new Senior Application Specialist - Workday? The purpose of this role is to ensure the stable operation, support, and continuous improvement of the Workday platform and related applications. You will play a key role in maintaining system functionality, supporting users, and contributing to enhancements across Finance and other business areas. This role combines hands-on configuration, user support, and collaboration with business and technical teams to ensure systems deliver value and meet organisational needs. What will you do:
• Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains • Assist in managing Workday security, including roles, access rights, and user administration • Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets • Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting • Contribute to user access reviews, audit activities, and compliance processes • Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement) • Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces) • Create and maintain reports, dashboards, and data extracts to support business needs • Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes • Support testing, releases, and implementation activities for system updates • Maintain documentation, knowledge base articles, and standard operating procedures • Contribute to continuous improvement initiatives for system efficiency and user experience
What we're looking for:
• Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas) • Understanding of application support, configuration, or system administration • Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial • Basic knowledge of security concepts (roles, access management) • Experience or exposure to integrations or data interfaces is a plus • Strong problem-solving and analytical skills • Ability to support and communicate with both technical and non-technical stakeholders • Experience working in a structured support environment (e.g., ticketing systems, ITIL processes) • Ability to prioritise tasks and manage multiple activities • Collaborative mindset and willingness to learn and grow within the role • Experience in Agile environments or tools like Jira is an advantage
What we offer: At Intrum we offer not only a challenging and rewarding career but also:
• An exciting and developing position in an international company with growth ambitions • Highly motivated and skilled co-workers globally • Being part of a supportive culture where effort counts • We facilitate your learning through different learning arenas
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!