About this role
Job Description
Purpose of Role
The Regional Head of Family Experience is a senior leadership role responsible for designing and institutionalizing consistently high-quality parent experience across all schools, with a clear focus on improving parent satisfaction (NPS) and student retention. The role will focus on reviewing current family engagement practices, identifying best practices across the network, and translating these into a structured Family Engagement Playbook covering engagement cadence, quality standards, and execution expectations. A key expectation is to partner closely with