About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
Position Summary: Develops, recommends, and implements policies and procedures for investigating and evaluating new and existing customer credit-worthiness and extending or revoking credit lines/limits. Coordinates with internal departments to resolve billing disputes that may affect the ability to collect receivables. Reviews and makes recommendations regarding bad debt or write-offs. Investigates and analyzes credit risks, using available internet and credit agency tools and information. Recommends and implements credit extensions/revocations, and/or legal action where necessary. Develops and maintains relationships with outside credit agencies. Ensures procedures and internal controls are followed in compliance with Sarbanes-Oxley initiatives.
Key Responsibilities:
• Assessing credit risks and managing credit insurance policies, if applicable. • Monitoring payment due dates and following up with customers for timely payments. • Sending payment reminders and statements to customers with overdue balances. • Recording payments received and reconciling accounts. Advise management on regulatory changes impacting business. • Implementation and monitoring of Data protection laws and policies, including training Ingram Micro associates. • Maintaining customer master data, including contact information, credit limits, and payment terms. • Reviewing sales contracts and agreements for accuracy and completeness. • Conducting internal audits to identify errors, discrepancies, or fraudulent activities. • Implementing controls and procedures to safeguard against unauthorized transactions. • Analyzing receivables data to assess customer creditworthiness and risk exposure. • Developing and implementing credit policies and strategies to optimize cash flow and minimize bad debts. • Generating reports and providing insights to management on receivables performance and trends. • Managing overdue accounts and initiating collection efforts. • Coordinating with legal advisors or debt collection agencies for legal actions or recovery procedures. • Negotiating settlements and payment plans with delinquent customers. • Filing claims and working with insurance providers to recover losses from bad debts.