About this role
Within Real Estate Finance (REF), we finance the real estate of the future: from sustainable homes to innovative commercial properties. Customers expect fast, digital and personal service.
In this role, you build and improve the processes that make this possible – with direct impact on customers, the business and technology. We are looking for a new colleague with a strong affinity for IT delivery and process improvement. As a Customer Journey Expert, you will work within the team responsible f