About this role
Additional Considerations (if any): Overnight Shifts, Must be 18+- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:
Job Title: Donut Finisher Department: Bakery FLSA: Non-Exempt
General Function Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
• Partnerships • Growth mindset • Results oriented • Customer focused • Professionalism
Reporting Relations Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker
Positions that Report to you: None
Primary Duties and Responsibilities
• Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store. • Makes an effort to learn customers’ names and to address them by name whenever possible • Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Prepares work area and equipment for donut finishing. • Removes donuts and rolls from freezer and prepares for finishing. • Place Danish and cinnamon rolls in proof box. • Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case. • Review special orders and prepare as needed. • Cleans work area. • Prepares icings and glazing area for the next day. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time.
Secondary Duties and Responsibilities
• Works with customers at the counter as necessary. • Assists in other areas of store as needed. • Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities and Worker Characteristics
• Must be able to follow written; verbal or diagrammatic instructions; several concrete variables. • Must be able to perform simple addition and subtraction; copying figures; counting and recording. • Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Education and Experience High school or equivalent experience and six months or less of similar or related experience.
Physical Requirements
• Must be able to physically perform medium work exerting up to 40 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects. • Visual requirements include clarity of vision at a distance of less than 20 inches and more than 20 feet with our without correction; color vision. • Must be able to perform the following physical activities; Stooping; reaching; standing; walking; pushing; pulling; lifting; grasping; feeling; and repetitive motions.
Working Conditions Has daily exposure to noise and equipment movement hazards. There is weekly exposure to dangerous chemicals/solvents.
Equipment Oven and glazing table.
Contacts Has daily contact with customers.
The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.For information on company benefits visit Benefits | Hy-Vee. Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.