About this role
InnovaCare Management Services Company, LLC
Essential Job Functions
• Provides administrative support to case manager and clinic team by: • Reviewing daily schedules to identify high-cost patients • Participate in daily clinic morning huddles • Participate in weekly UM/CM rounds • Perform task-driven outreach according to plan of care • Schedules follow up appointments after ED events • Send letters / reminder for patients not seen not established • Follow up with other teams for pending tasks completeness
• Provides Tier Two patient outreach for short term case management • Follows up on referral/ DME / specialists visits completeness with patients • Assists with required paperwork from hospitals. SNFs. LTAC, Home health • Tuck in calls to real time rising risk patients • Assists case manager and clinic staff with daily outreach for specific tasks • Confirm medication is being taken • Confirm patient attended specialist appointment and update goals • Confirm patient has received DME, HHC or any resources outlines in the plan of care
Minimum Required Education, Experience & Skills
• College degree or completion of college courses in healthcare, care management, or similar focus. • Medical Assistant, health coaching, or care management prior experience preferred
Preferred Education, Experience & Skills
• Good interpersonal skills • Able to stay in constant communication with the team. • Able to multitask in a fast-paced environment • Bilingual in English/Spanish preferred but not required
Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.