About this role
This position is a full-time role as part of the Client Relationship Management team in Korea, responsible for managing Visa's key clients in Korea through relationship management and business development activities.
What a Manager, Account Executive does at Visa:
Responsible for managing key clients with discipline of Visa Korea client coverage model and develop and execute client account plan with strategic focusAchieve Visa objectives defined through AE Scorecard with specific client gross revenue, net revenue, market share, and payment volume targetsDevelopment and execution of client deals, opportunities, and business activities collaborating with cross functional teamPresent and commercialize new Visa services, products, and digital solutions to clientsDelivery of projects which ensure profitable business for Visa and its clientsCommunicate Visa business to clients effectively with precisionEstablish and maintain positive and constructive relationships with key client contactsManage client through coordinating and fully utilizing Visa Playbook (Microsoft Dynamics)Facilitate and direct internal Visa support areas in response to specific client requests and ensure the delivery of risk, marketing, product, operations and innovation supportCo-ordinate and present regular business and industry updates during client engagementDevelop business case justifications for investment decisions and propose to country management for approvalStay current and up to date with the latest innovation, digital trends, research, skills and educationChampion bold ideas and new ways of doing thingsOperate account management with the highest level of integrityWhy this is important to Visa
Your extensive knowledge of payments combined with proactive business development, sales proposals, strong communication and strategic approach will ensure strong revenue and profitability growth for Visa and the clientYou will be an energetic, high achiever that is able to manage multiple internal and external stakeholders to grow the clients business through meeting client needsYou will have a passion for innovation and ability to navigate complex payment business to materialize new business opportunities and support the client to solve their business issuesYou will be a strategic thinker, competitive, and consultative with client engagement to ensure Visa deliver the maximum value to clientsYou will be in regular contact with senior management within Visa's business and that of the client and will build strong rapport through adding value to their respective business unitsYou will develop and implement against an agreed client annual business plan which will be achieved through drawing upon internal and external stakeholders and by providing the client with Visa 360You will be goal driven to achieve account, revenue and volume growth targets while ensuring our client adopts Visa's new innovation solutionsThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Professional Skills:
8+ years of proven sales experience with strong account management, project management skills, client relationship management, and business consultation experience from the relevant industryPrefer knowledge and business experiences from bank or/and card payment industry with Credit, Debit, Commercial, Prepaid business, Online Payment, and merchant payment services etc.Excellent communication, negotiation, presentation, and selling skills for internal and externalKeeps client needs at the forefront of priorities and takes action to provide high quality solutions/ services that exceed expectationsAdapt and recognize the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is requiredDetermine success criteria and key performance indicators for achievement of results and track and monitor progress against those criteriaEncourage others to openly share and build on each other's new ideas, products or solutionsDemonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivatingShow openness to new ideas, modifying viewpoints and direction in light of new informationQuickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstancesQuickly recover from setbacks or failure by viewing as a lesson learned and trying againActively promotes an environment of inclusion and diversityCommunicates openly, honestly and respectfully – ensuring opinions are heardProactively limit or mitigate unconscious biases when making decisionsLeadership skills in areas of Integrity, Clients, People, Innovation, Excellence, Collaboration
Technical Skills:
Ability to perform deal structuring, client negotiation with strategic sales approach, and create client proposal utilizing MS excel sheet, power point, and MS wordGood English language skills in reading, writing, listening, and speakingGood analytical skills and financial acumen to understand the profitability of card payment economicsHave mindset of digital curiosity and savvy – applying your knowledge to the way you workAsk challenging and stretching questions to stimulate innovative thinkingConsistently search for innovative, more efficient ways to work and make incremental improvements to evicting processes or ways of doing business with internal or external clientsInnovate quickly to create results when new, relevant information surfaces Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.