About this role
Purpose:
Within Ascom’s Logistic function, the Order Administrator assumes responsibility for processing sales orders and repair sales orders from the regions, MEA, CEE and OEM. The person ensures that invoicing and administrative tasks are executed and in an efficient and professional manner.
Responsibilities:
Sales order handling, Replanning, Order confirmations, Price and delivery information to customers, Programming files handling, Issue licenses, Monitor updated delivery requirements and emails with different request/questions, Inform and communicate towards different stakeholders and other tasks related to order, work proactively, drive changes and improvements, solve different issues/problems related to the order-and delivery process.
Manage invoicing and credit invoicing according to evidence
Make follow up on defined reports and KPIs, make an analysis, report and work with improvements, Update pick and pack instructions in ERP, and other special tasks
Export documents administration (customs, chamber of commerce, inspection, embassy etc.), Custom issues related to deliveries (solving, information sharing etc.), Export license administration in ERP (Enterprise Resource Planning) system, Equipment list handling in ERP, working towards forwarders (quote, booking etc. for customers/partners/regions), contacts with different external stakeholders
Send purchase orders to suppliers for “Purchase to order” items, monitor confirmations from supplier, monitor deliveries from supplier, receive gods in ERP, Price check on confirmations from supplier, Replanning, work proactively towards supplier
Repair invoicing, Credit invoicing according to evidence. Monitoring Repair order staging journal, handle queries about repair orders and invoices
Competency:
The ability to use suite of Microsoft cloud based applications including Outlook, Word, Excel, PowerPoint effectively, and in particular, ERP systems such as MS Axapta & D365
Knowledge and experience of using and understanding ERP system, reporting and processes