About this role
Bring your passion for hospitality to Hilton Shreveport, proudly managed by HRI Hospitality. JOB DESCRIPTION
Job Title: Room Inspector Departments: Housekeeping Supervision Exercised: None Supervision Received: Housekeeping Supervisor / Housekeeping Manager / Executive Housekeeper
MINIMUM REQUIREMENTS
Education
• High school diploma or equivalent required. • Hospitality coursework or certification preferred.
Experience
• Minimum 1 year of housekeeping experience in a hotel environment. • Prior inspection or supervisory experience preferred. • Experience with housekeeping systems (HotSOS, OnQ, Opera, etc.) a plus.
Skills & Knowledge
• Excellent attention to detail and quality control standards. • Strong communication, coaching, and leadership abilities. • Ability to document findings accurately and clearly. • Good organizational and time management skills. • Knowledge of cleaning procedures, safety protocols, and chemical handling. • Ability to lift, push, and pull up to 50 lbs. • Flexibility to work varied shifts, weekends, and holidays.
Job Duties & Responsibilities
• Inspect guest rooms and public areas for cleanliness, condition, and compliance with brand standards. • Provide immediate feedback and coaching to Room Attendants to correct deficiencies. • Ensure rooms are properly stocked with amenities and supplies. • Communicate maintenance issues and ensure timely follow-up. • Assist in training new housekeeping staff on procedures and standards. • Support the housekeeping leadership team with scheduling, assignments, and workflow management. • Verify completion and accuracy of daily cleaning assignments. • Assist with inventory counts, supply control, and documentation as needed. • Respond to guest requests and resolve concerns courteously and professionally. • Perform additional duties as assigned by management.