About this role
171 rooms | 4,385 sq. ft. meeting/event space
Amenities: pet-friendly rooms, fitness center, outdoor rooftop pool, on-site restaurant, weekday happy hour.
Situated in the heart of Dallas, this property combines business, culture, and connectivity, providing an ideal environment for leaders in an active urban setting. Take a virtual tour of Hilton Garden Inn Downtown Dallas here.
JOB DESCRIPTION
Job Title: Restaurant Server Department: Food & Beverage Supervision Exercised: None Supervision Received: Restaurant Supervisor / Restaurant Manager / Food & Beverage Manager
MINIMUM REQUIREMENTS
Education
• High school diploma or equivalent preferred.
Experience
• Previous serving or hospitality experience preferred. • Experience with POS systems and cash handling a plus.
Skills and Knowledge
• Excellent customer service and communication skills. • Ability to multitask in a fast-paced dining environment. • Knowledge of menu items, allergens, food preparation, and beverage options. • Strong attention to detail and order accuracy. • Ability to stand for long periods and lift up to 25–30 lbs. • Basic math and cash-handling skills. • Professional appearance and polished demeanor.
Job Duties and Responsibilities
• Greet guests promptly and provide friendly, attentive service. • Present menus, answer questions, and make recommendations. • Take accurate food and beverage orders and input them into the POS system. • Deliver food and drinks promptly, ensuring proper presentation and temperature. • Check back with guests regularly and anticipate needs. • Process payments, handle cash, and balance receipts accurately. • Maintain table cleanliness, reset tables, and support dining room organization. • Communicate guest needs and concerns to management or kitchen staff as needed. • Follow all food safety, sanitation, and alcohol service guidelines. • Assist with opening, closing, and side work duties. • Perform additional duties as assigned by management.