About this role
Job Description Job Summary The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner. This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance. Key Responsibilities
• Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
• Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
• Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
• Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
• Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
• Maintain appropriate documentation, testing evidence, and operational handover artifacts.
• Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
• Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
• Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
• Align global and site stakeholders on priorities, sequencing, and operational impacts.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
• Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing).
• Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP.
• Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments.
• Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management.
• Proven experience in a global manufacturing environment with on premise and cloud environments
Working Conditions / Travel
• Ability to travel to manufacturing sites as needed (typically 20–30%, depending on project phase).
• Occasional off-hours support during cutovers or critical production windows and incidents
What We Offer: · Competitive salary and benefits package. · Opportunity to work with a leading food and beverage company. · Collaborative, agile and dynamic work environment. · Professional development opportunities. · Recognition and reward for outstanding performance. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. Location(s) Amsterdam, Chicago/Aon Center, Toronto - Queen's Quay - Headquarters Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.