About this role
Job Description: Essential Duties and Responsibilities
• Perform electrical installations, maintenance, and repairs in accordance with all local and state codes. • Conduct residential service calls to accurately diagnose and resolve electrical issues. • Provide upfront pricing to customers and obtain approval prior to performing work. • Clearly communicate the scope of work and completed services to customers to ensure satisfaction. • Promote and explain Club Membership Agreements to clients, working toward monthly goals. • Document all service calls accurately, including task codes, time management, materials used, and job numbers. • Submit all job-related paperwork, receipts, and packing slips daily and accurately. • Maintain a clean, organized, and fully stocked service vehicle. • Participate in weekly department meetings and ongoing training sessions. • Maintain tools and equipment, ensuring proper use, care, and safety practices. • Assist with inventory tracking and periodic truck inspections. • Debrief with Dispatch upon completion of each job to ensure follow-up as needed. • Obtain purchase orders for material pickups and confirm pricing accuracy. • Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards. • Uphold and demonstrate company values in every interaction. • Perform additional duties as needed or assigned.
Company Expectations At Vredevoogd Heating & Cooling, all employees are expected to live out our core values:
• Do the Right Thing • Be Committed to Excellence • Show Others That You Care
Minimum Qualifications
• Michigan Journeyman or Master Electrical License Required (or readiness to sit for the exam) • Prior experience in residential electrical service strongly preferred • Strong knowledge of national and local electrical codes • Valid driver’s license with insurability through company carrier • Ability to pass a background check and drug screenings (initial and random) • High school diploma or GED required • Strong verbal communication and reading skills • Able to work in Michigan environmental conditions, including extreme temperatures • Passion for delivering world-class customer service • Strong multitasking skills across phone, computer, and in-person interactions • Team-oriented mindset with a positive attitude and willingness to grow
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.