About this role
Role: Associate Computer Operator – Junior IT Operations Support
Location: Fully onsite in Raleigh, North Carolina (Wake County).
Schedule: Monday through Friday, 8:00 AM – 5:00 PM.
Key Responsibilities & Environment:
• Monitor and support the efficient functioning of computer hardware and systems. • Assist with shipping, receiving, inventory tracking, and asset management of IT equipment. • Assign systems and maintain accurate hardware and equipment records. • Provide basic troubleshooting and escalation support for hardware and system-related issues. • Maintain recording logs, documentation, and operational records. • Support security access processes and user setup activities. • Perform equipment maintenance and coordinate replacements as needed. • Work in a structured, customer-oriented, and detail-driven environment. • Operate independently while managing daily operational responsibilities.
Candidate Requirements:
Experience: 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
Technical Skills:
• General knowledge of Windows operating systems • Basic understanding of computer hardware and peripheral equipment • Familiarity with inventory systems and asset tracking • Basic troubleshooting and technical support skills
Preferred Background:
• Retail or customer service-oriented experience • Housing industry experience is a plus • Experience handling shipping and receiving processes
Core Competencies:
• Strong attention to detail • Customer service mindset • Ability to work independently • Organizational and multitasking skills • Reliability and accountability
Opportunity for the Candidate:
The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.