About this role
•: Senior Systems Engineer Job Duties and Responsibilities:
• Perform application installations, upgrades, and product maintenance for existing customers. • Troubleshoot application upgrade issues, problem analysis, diagnosis and remediation including critical events. • Create and maintain upgrade-documentation and processes. • Build strong positive relationships with the customer and project team members. • Planning, prioritizing, and executing assignments within deadlines. • Coordinates and drives compliance with change control policies and processes. Knowledge, Skills and Abilities The following skills or knowledge are beneficial to the success of this role:
• Strong Knowledge and experience with Windows operating systems and SQL Server (including Windows / SQL permissions, Windows Clustering, SQL Server AlwaysOn, Powershell scripting and SQL code / queries). • Familiarity with PowerShell and writing scripts to perform application installs / uninstalls. • Excellent communication skills. • Strong problem solving skills. • Well organized, detail oriented, self starter, able to work independently. • Working knowledge of Azure services , IIS , Citrix and DB . • Must demonstrate the ability to learn and communicate new technologies. • Knowledge of the software and hardware implementation methodology. • Ability to identify best solutions to discovered problems or deficiencies. Education:
• BA or BS degree in computer science, engineering, information systems/technology, and/or other relevant combination of training and work experience. • Microsoft AZ-900 Certification is recommended. Requirements
• Ability to communicate with all levels of staff and management. • Ability to explain technical terms to non-technical individuals. • Ability to prioritize tasks, time management, professional conduct while representing team • Will be working in a Squad model, rotation shifts require nighttime work at times to perform application upgrades in a production environment. • Experience: Typically requires a minimum of 2 to 3 years of related experience.