About this role
Department: Sales and Business Development
Work Arrangement: Remote
Job Type: Independent Contractor, Full Time
Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)
Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills
About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
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Why Work with Us?At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
Role OverviewThe Bilingual Sales Associate (Spanish/English) serves as the bridge between customer satisfaction and sales expansion, combining inside sales, customer service, and proactive outreach to drive revenue growth in English and Spanish-speaking markets. This role supports sales representatives while managing customer relationships, conducting high-volume outbound calling, and identifying growth opportunities across North and South America. You'll lead market development in LATAM and US Hispanic markets, helping expand footprint through relationship building, product demonstrations, and strategic territory planning. This position blends sales execution with customer support—perfect for someone energetic, disciplined, and skilled at building rapport over the phone while navigating bilingual business environments with cultural fluency.
Your ImpactYour bilingual capabilities will directly contribute to achieving sales goals and expanding market reach in Spanish-speaking territories that competitors often underserve. By conducting 50-100+ outbound calls daily in English and Spanish, you'll generate new business, reactivate dormant accounts, and build strong pipelines of recurring customers. Your efforts will increase awareness of products and services in LATAM markets while establishing strong relationships with healthcare providers, distributors, and B2B clients. Through strategic account management and upselling, you'll grow average order values and customer lifetime value. Your cultural fluency will enable authentic connections with Spanish-speaking decision-makers, reducing language barriers that often hinder sales success. By maintaining accurate CRM data and providing market insights, you'll inform territory strategies and product positioning for bilingual markets.
Core ResponsibilitiesSales Outreach & Lead Generation (35%)
Conduct 50-100+ outbound calls per day to generate new business in English and Spanish-speaking marketsIdentify and qualify sales leads in North and South American territoriesBuild and maintain strong pipeline of prospects and recurring customers across bilingual marketsReactivate dormant accounts through strategic outreach and relationship rebuildingExecute cold calling, telemarketing, and B2B lead generation campaignsIdentify upsell and cross-sell opportunities to increase average order valueTrack daily activity, conversion rates, and account engagement metricsMeet or exceed assigned sales targets and performance goals consistentlyCustomer & Sales Support (25%)
Provide daily administrative and sales support to outside sales representativesRespond promptly and professionally to customer phone and email inquiries in English or SpanishMaintain ongoing relationships with customers and vendors ensuring satisfactionConduct product demonstrations and presentations to potential clients in both languagesBuild and maintain strong relationships with key decision-makersCollaborate with distributors to maximize market reach in Spanish-speaking territoriesRepresent company at industry conferences, trade shows, and events when neededProvide exceptional bilingual customer service that drives retention and referralsMarket Development & Territory Strategy (20%)
Develop and implement territory-specific sales strategies for LATAM and US Hispanic marketsConduct market research identifying trends, opportunities, and competitive landscapeArticulate product benefits and competitive advantages to Spanish-speaking audiencesNavigate cultural nuances in business communication across different LATAM countriesIdentify market-specific needs and adapt sales approaches accordinglyCollaborate with marketing team to develop region-specific materials in SpanishProvide market intelligence and feedback on Spanish-speaking customer preferencesSupport localization efforts for product positioning in LATAM marketsAccount & Order Administration (15%)
Accurately process orders including pricing, billing, and record updatesMaintain and track customer account details and purchase history in CRMPrepare and manage quotes and bids in coordination with sales teamEnsure order accuracy and timely fulfillment for English and Spanish-speaking clientsHandle contract negotiations and close deals with healthcare providers or B2B clientsManage documentation in both English and Spanish as requiredTrack payment status and follow up on outstanding invoices professionallyReporting, Analysis & Continuous Improvement (5%)
Maintain accurate customer and prospect data in CRM systemsPrepare and deliver regular sales reports and market analysesMonitor performance against KPIs and activity-driven targetsAnalyze conversion rates and optimize outreach strategies based on dataProvide feedback on sales processes and suggest improvementsDocument best practices for bilingual sales engagementStay current on product knowledge and competitive positioningRequirements
Must-Haves (Required)Language Proficiency: Fluent in both Spanish and English (written and verbal) with professional business communication skills in both languagesSales Experience: 1-3+ years in cold calling, telemarketing, inside sales, B2B lead generation, or sales support rolesHigh-Volume Calling: Comfort with conducting 50-100+ outbound calls per day consistentlyPhone Skills: Strong communication skills with confident phone presence and ability to build rapportCRM Proficiency: Familiarity with CRM systems and pipeline management (HubSpot, Salesforce, Zoho)Cultural Fluency: Understanding of cultural nuances in business communication across Spanish-speaking marketsSales Drive: Proven ability to meet activity-driven KPIs and sales targetsReliability: High reliability with consistent daily sales activity and professional work ethicCustomer Service: Strong customer service orientation balancing sales and supportCoachability: Openness to feedback and ability to implement coaching for improvementRemote Work: Self-motivated with proven ability to work independently in remote setupNice-to-Haves (Preferred)B2B Sales Success: 3-5 years of B2B sales experience with proven track record achieving sales targetsHealthcare/MedTech: Experience in healthcare technology, medical devices, or prenatal/maternal health sectorLATAM Market Knowledge: Familiarity with North and South American markets and business practicesPortuguese: Fluency in Portuguese (trilingual Spanish/English/Portuguese)Industry Experience: Background in manufacturing, distribution, supply industries, or physical/industrial productsTerritory Sales: Experience with territory management and market developmentInside Sales: Background in inside sales or account management environmentsProduct Demonstrations: Experience conducting product demos and technical presentationsTravel Flexibility: Willingness to travel 50-60% within North and South America when neededAdvanced Education: MBA or related advanced degreeObstetrics/Gynecology: Familiarity with OB/GYN healthcare sector or maternal-fetal medicineCommission Experience: Understanding of commission structures and incentive-based compensation
Tools ProficiencyMust-Haves (Required)CRM Systems: HubSpot, Salesforce, Zoho CRM, or similar platformsCommunication: Email (Gmail/Outlook), phone systems, Microsoft Teams, Zoom, SlackProductivity: Google Workspace (Docs, Sheets, Gmail) or Microsoft Office SuiteTelephony: Aircall, RingCentral, or equivalent dialer systemsNice-to-Haves (Preferred)Sales Tools: LinkedIn Sales Navigator, Apollo.io, or prospecting platformsOrder Processing: ERP or inventory management systemsAnalytics: Sales analytics tools and reporting dashboardsData Tracking: Advanced Excel or Google Sheets for activity and KPI reportingVideo Conferencing: Zoom, Google Meet for virtual presentationsDocumentation: Notion, Confluence for process documentationScheduling: Calendly or scheduling automation toolsMarketing Automation: Basic familiarity with email marketing or sales automation toolsBenefits
Competitive Salary: Based on experience and skillsRemote Work: Fully remote — work from anywhereGenerous PTO: In accordance with company policyDirect Mentorship: Access to global industry leadersLearning & Development: Continuous growth resourcesGlobal Networking: Work with international teamsHealth Coverage (Philippines only): HMO after 3 months (full-time)
Our Recruitment Process Application Skills Assessment Initial Screening Top-grading Interview Client Matching Job Offer Onboarding
Ready to Join Pearl Talent?If you're a driven professional ready to work with exceptional founders building the next generation of world-class companies, we'd love to meet you. Apply now to unlock opportunities where your growth, impact, and success are our top priorities.