About this role
What you will do. A glimpse in your role: As a Commercial Business Analyst within the Global Accounts Sales Support organisation, you will play a key role in ensuring the accuracy, efficiency, and reliability of commercial data and reporting processes. You will manage and optimise back-office operational flows, support decision-making through insightful analysis, and collaborate closely with Global Account Managers and cross-functional teams. Your contribution will directly impact the quality of client data, the delivery of strategic insights, and the effectiveness of commercial initiatives across global accounts.
Main responsibilities:
• Maintain and manage Global Account (GA) lists, ensuring accurate implementation within CRM and Business Intelligence systems • Oversee client database quality, including data cleaning, updates, and validation processes • Support the preparation and delivery of monthly reports to internal stakeholders and external clients • Develop insights reports, including subscription file maintenance and competitor basket analysis • Coordinate and execute monthly Insights delivery through dedicated tools • Manage Gain & Loss projects, ensuring timely completion in collaboration with Global Account Managers (GAMs) • Update data cubes and reporting structures for active clients • Support internal reporting activities and contribute to the development of business cases for TAM • Collaborate with Business Analysts, Global Account Managers, and local Business Support teams to ensure alignment and data consistency
Every action has an impact. You will make a difference here if:
• You bring strong attention to detail and ensure high data accuracy and reliability • You are proactive in identifying inefficiencies and proposing improvements to processes and tools • You demonstrate a collaborative mindset and build effective relationships across teams and geographies • You can manage multiple priorities while maintaining high-quality output • You show curiosity and a willingness to continuously learn and adapt in a dynamic environment
Key competencies to empower your journey. You'll drive towards success if:
• You hold a university degree in Economics, Business Administration, or a related field • You have strong analytical skills with the ability to interpret and manage complex datasets • You possess advanced Excel skills and are comfortable working with large volumes of data • You are fluent in written and spoken English • You demonstrate business acumen, ownership, and a results-driven attitude • You are self-motivated, proactive, and capable of working autonomously • You have excellent interpersonal skills and can effectively collaborate with stakeholders at all organisational levels • You show flexibility and adaptability in a fast-paced, multicultural environment
Together, we go further: At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can expect:
• A role in a fast-growing, international company • Opportunities for professional development and career growth • A multicultural workplace, collaborating with colleagues worldwide • Inspiring team members and a dynamic, forward-thinking culture • A range of employee benefits, including: • Employee referral program • Team-building activities and events • Annual Christmas Party and more
We foster career growth through internal mobility, embrace an Agile Working Model, and prioritise work-life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success.
Submit applications only through official Global Blue channels. We do not use any third-party services or platforms for recruitment. Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees.
We will never ask for payment or personal financial information during the hiring process. If anyone requests this, it is a scam—report it immediately. Feels like you? Explore further!