About this role
Job Summary Responsible for providing professional and consistent field services to Customers, Contractors, and Distributors to include end-user training, on-site processor calibrations, and minor repairs for all polyethylene fusion products and procedures.
Essential Duties & Responsibilities:
• Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed. • Performs GF processor calibrations, and minor repairs on-site • Inspects GF tools on-site to verify they are still functioning as intended • Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed. • Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained. • Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel • Proactively seeks additional sales opportunities while on the job site • Works with Product Managers to optimize training programs • Monitors competitive activity and report finding to RSD and affected Product Manager • Recommends product enhancements or changes based upon market feedback and increase sales potential • Coordinates activities with Sales Channel representatives (agents, systems integrators, etc) • Works closely with associates on the sales team covering the site where training will be conducted • Completes work accurately and on time manage travel in a cost-effective manner • Other duties as assigned. Required Skills/Abilities:
• Performs all operations according to prescribed safety principles. • Ability to work with and preserve confidential information. • Acts as Company representative at other company locations, or at other companies. • Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel. • Presents professional communication skills – verbal, written, e-mails. Education and Experience:
• 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing). • Team leadership or management experience a plus • Professional presentation skills in varied settings (classroom, construction trailer, hands-on) • Proficient verbal and written communication skills required, multiple languages a plus.
• Proficient personal computer skills; familiar with Microsoft Office a plus.
• Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.
• In-depth knowledge of Company products and services offered, preferred Working Conditions / Physical Requirements:
• Remote position. • Up to 75% of domestic travel required.
Please submit your application via the ‘Apply’ button.