About this role
Location Fargo Southpointe
Job Description: Location: Fargo Southpointe Schedule: In-Office
• Monday - Friday: 3:00 PM – 6:15 PM (closing – Thursdays off when a Saturday is worked.) • Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional +$5/hour for Saturdays!)
Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.
Responsibilities:
• Create a warm, helpful experience by assisting customers with everyday banking transactions • Build relationships by identifying ways to make banking easier and more rewarding • Open new accounts and educate customers on products and services that fit their needs • Balance cash drawer and maintain accuracy • Follow all service, security, and compliance guidelines Experience:
• High school diploma or equivalent • 1–2 years of experience in customer service, retail, cash handling, or sales preferred • Strong attention to detail and a commitment to doing things right • A positive, upbeat attitude and a genuine desire to help others Compensation & Benefits:
• Pay Range: $17.75-$18.75 per hour • Saturday Differential Pay: +$5/hr • Guaranteed 15-19 hours per week • Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.
EOE/including Disability/Vets Member FDIC