About this role
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!
Support and assist incoming students and parents throughout all aspects of the enrollment process, including: admissions, financial aid, housing, and enrollment in pursuing first degree and subsequent degrees.
***Positions are located on and worked from campus in Winter Park, Florida.***Essential Duties and Responsibilities:
• Advise students and parents on all processes to ensure seamless experience prior to the student’s arrival at Full Sail • Develop and maintain relationships and communication channels with students, parents, and all Full Sail departments involved in pursuit of degree • Track all documents related to student enrollment • Communicate timelines to students and parents to ensure timely starts • Update database/tracking systems to reflect student’s status in enrollment process • Maintain enrollment progress/status for students with defined start dates • Act as liaison between incoming students, parents, and Full Sail departments • Provide assistance and guidance to students and parents so the student may successfully start new degree • Provide guidance on steps necessary to complete education and financial aid processing
Other Responsibilities:
• Adhere to policies and procedures of Full Sail University • Maintain strict confidentiality of company and personnel information • Adhere to company attendance standards • Perform other duties as assigned • Remain current on Full Sail accreditation and compliance standards set forth by the ACCSC • Remain current on Full Sail University’s Admissions requirements
Competencies:
• Effective communication skills, both verbal and written • Ability to work well in a team environment and maintain a positive attitude • Ability to creatively solve problems • Strong attention to detail • Ability to thrive in fast-paced, dynamic, evolving environment • Ability to work under pressure in a deadline-oriented environment
Education and/or Experience:
• High school diploma or equivalent plus one year of administrative experience required; Bachelor degree preferred • Applicant must not currently be or have been in default on student loans
Computer/Equipment Skills:
• Proficiency in Microsoft Office Suite required
Environmental Factors/Physical Demands:
This position requires sitting for long periods of time at a workstation and computer. Must be able to work a flexible schedule including: one night per week, one Saturday per month, and one Sunday per month. Full Sail is an Equal Opportunity Employer.