About this role
Responsibilities:
• Own and drive the unapplied cash resolution and reporting in the respective region • Pro-active identification and correction of cash application issues • Provide operational help and guidance to team members, act as first escalation point • Responsible for complex query resolution in the respective region • Responsible for accuracy and timeliness of daily cash reporting • Stakeholder interaction and management • Training and mentoring new and existing team members • Timely and accurate application of cash to third party and intercompany customer accounts in line with the processes and procedures set for Accounts Receivable • Contact customers with payment related queries via email and phone • Maintain documentation as per internal controls & SOX audit requirements as needed • Prepare and ensure timely completion of month end close reports • Prepare 3rd party commission calculation and accrual where applicable • Create and maintain Desktop Procedures • Manage user access requests for the team • Blackline superuser for own area • Active participation in transitions, projects, process improvement initiatives and audits • Ensure compliance with Flowserve policies, US Generally Accepted Accounting Principles as defined by Flowserve (GAAP), Sarbanes-Oxley (SOX) and local statutory laws and regulations and that business is conducted within Flowserve ethical code of business conduct.
Requirements:
• 3+ years relevant experience • Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage • Excellent verbal and written communication skills in English and any other language (as per required in role) • Ability to build effective relationships with customers and stakeholders • Intermediate user of MS Office (Excel, Word, PowerPoint) • Knowledge and experience using ERP systems (e.g. Oracle, SAP) • Strong analytical research and problem-solving skills with keen attention to detail • Supportive attitude and good interpersonal skill set • Embraces and drives change • Continuous improvement mindset (LEAN Six Sigma is an advantage)