About this role
Key Responsibilities
• Manage and maintain the full suite of Microsoft 365 services: Exchange Online, SharePoint, Teams, OneDrive, and Intune • Administer user accounts, groups, licenses, and permissions using Azure Active Directory and PowerShell • Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability • Configure and enforce security policies, including MFA, conditional access, and data loss prevention (DLP) • Document procedures, configurations, and best practices • Provide Tier 2 End user support for All of the Office 365 Suite of Collaborations applications Required Skills & Qualifications
• Strong proficiency in PowerShell scripting and automation • Deep understanding of Exchange Online, SharePoint Online, Teams, and OneDrive • Experience with Entra AD, Intune, and Microsoft Defender for Office 365 • Familiarity with compliance tools like eDiscovery, retention policies, and audit logs • Excellent problem-solving and communication skills Bonus Skills
• Experience with hybrid environments (on-prem Exchange or AD) • Knowledge of ITIL practices and change management • Familiarity with third-party M365 management tools