About this role
Role summary: The HR Technology System Administrator supports Flowserve HR’s digital ecosystem through system administration, Tier 2 case management, and back-end process support. The role focuses on maintaining HR systems, resolving technical and data-related issues, executing and supporting configuration changes, and ensuring smooth day-to-day operations in collaboration with HR and Technology partners. Your role:
• Act as a technical point of contact for HR systems • Provide Tier 2 support for HR system tickets and case management requests • Support back-end HR processes and system administration activities • Troubleshoot system, data and security issues through problem analysis, issue reproduction and root cause identification • Support data quality and data audit exercises to help ensure data integrity • Collaborate with Technology Partners and Centers of Excellence to document recurring processes and system changes • Support configuration changes, including documentation, testing, migration, communication and hypercare • Respond to internal and external audit requests by researching issues and preparing control documentation Your profile:
• Experience in HR system administration, preferably in Workday
• Prior experience with case management systems, such as Neocase • Strong understanding of back-end HR processes and system-driven workflows • Experience with HR data manipulation and reporting, with strong Excel skills • Ability to troubleshoot issues, analyze problems and identify practical solutions • Experience with testing, test scripts and UAT support • Familiarity with HR data quality, audit processes and controls • Strong communication skills in English (written and verbal) • Self-reliant, structured and confident in handling technical issues • Strong critical thinking and problem-solving skills • Ability to work independently and collaborate across teams and time-zones • Flexible and adaptable, with a customer-centric mindset
What we can offer you:
• Friendly multicultural environment and team events • Life, accident and health insurance • Cafeteria package • Career development and training opportunities • Hybrid work opportunity