About this role
10502: Customer Service Rep I
RC500527
Rio Guayalejo Norte, No.100, Interior B
San Pedro Garza Garcia
Nuevo León
66220
Full time
POSITION OVERVIEW: Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.
ESSENTIAL JOB DUTIES/RESPONSIBILITES: 1. Answer call center customer inquiries on service features, delivery and pick-up operational procedures, payment processes,