About this role
Qualifications
• Education: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO), Pediatric Residency and Fellowship Trained in Pediatric Emergency Medicine. • Licensure: Active, unrestricted medical licensure issued by the State of Tennessee Department of Health. • Board Certification: Board Certified Pediatric Emergency Medicine. • Experience: Leadership & Administrative Experience, 3+ years preferred. • Skills: Strong communication skills, leadership experience, and abilities to guide a pediatric department’s mission, quality and goals Operations and Performance Management
• Review departmental operational metrics and identify opportunities for improvement. • Review and monitor key clinical performance indicators, including: • Length of stay • Door-to-provider times • Left without being seen (LWBS) rates • Admission and transfer metrics • Return visits • Patient safety events
• Partner with nursing and administrative leadership to improve patient flow, throughput, and resource utilization. • Lead process improvement initiatives aimed at enhancing efficiency, quality, and patient outcomes. • Monitor productivity, staffing effectiveness, and provider performance. • Participate in strategic planning and growth initiatives for pediatric emergency services. Clinical Quality and Patient Safety
• Lead departmental quality improvement (QI) and patient safety initiatives. • Participate in development and implementation of evidence-based clinical pathways and best practices. • Participate in peer review and case review activities. • Act as a key participant in root cause analyses and corrective action plans following significant events. • Ensure compliance with regulatory, accreditation, and hospital standards. Provider Staffing and Scheduling
• Develop and maintain physician and advanced practice provider schedules. • Ensure appropriate staffing levels to meet patient demand and operational goals. • Manage schedule adjustments and coverage needs. • Coordinate onboarding and integration of new providers. • Collaborate with staffing and recruiting teams to maintain adequate workforce coverage. Recruitment and Retention
• Lead physician and APP recruitment efforts. • Conduct candidate interviews and participate in hiring decisions. • Develop retention strategies to promote provider engagement and satisfaction. • Mentor new clinicians and facilitate professional development opportunities. • Foster a positive departmental culture focused on teamwork, accountability, and excellence. Provider Performance, Coaching, and Accountability
• Provide ongoing feedback and performance coaching to physicians and APPs. • Conduct formal performance evaluations. • Develop improvement plans when performance deficiencies are identified. • Address professionalism concerns and behavioral issues. • Participate in disciplinary actions consistent with hospital and organizational policies. • Recognize and reward exemplary performance. Patient Experience
• Review patient experience data and satisfaction metrics. • Lead initiatives designed to improve patient and family experience. • Investigate and respond to patient complaints and concerns as appropriate. • Promote communication strategies that enhance patient and family engagement. • Collaborate with nursing and ancillary services to improve the overall care experience. Education and Professional Development
• Support continuing medical education and professional growth of providers. • Participate in educational activities for physicians, APPs, nurses, residents, and students. • Promote pediatric emergency preparedness and competency throughout the organization. • Facilitate implementation of new clinical guidelines and educational initiatives. Hospital and Community Leadership
• Represent the pediatric emergency department on hospital committees and leadership councils. • Collaborate with pediatric subspecialists, hospitalists, intensivists, EMS agencies, and referring providers. • Support community outreach and pediatric emergency preparedness initiatives. • Participate in business development and service line growth activities. Financial Stewardship
• Assist with departmental budgeting and resource planning. • Monitor productivity, staffing costs, and operational performance. • Identify opportunities for cost-effective care delivery while maintaining quality standards. • Support initiatives that improve departmental financial performance.
Come work where you can make a difference everyday.