About this role
Trilingual Service Desk Analyst L1 (English/Spanish/Portuguese) at Auxis. Location: Heredia or Bogotá or Costa Rica. Role: managing tickets, providing support, documenting cases Requirements: Fluency in English, Spanish, and Portuguese (B2+); high school diploma required; familiarity with Active Directory and Windows; experience with incident/ticket handling and knowledge base articles; internship or IT study is a plus. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Windows Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Portuguese