About this role
Summary We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality.
Job description Your main responsibilities are:
• Ownership, definition and maintenance of reporting dashboards in QlikQ ® tools and MS Excel with various database sources including SQL utilization • Subject matter expert on the data collection, analysis and interpretation of software sales & support data to decision makers • Regular and ad-hoc reports development for specific projects finding the proper reporting dimensions, KPIs, filters for all data • Regular analytical support in Sales planning to regions and ESET HQ with detailed analysis over findings and proposed corrective actions • Support of Sales planning platform users in proper use of the tool, guidance in methodology and its impact to overall planning • Ownership of Sales planning methodology, maintenance and further development of the planning tool to reflect approved process and details • Translating business requirements into data interpretation methodology • Contribution to reporting methodology development and reports definition • User acceptance testing of developed reporting and planning applications including deep data quality check • Ad-hoc data quality check and variance analysis in Sales performance • Understanding of all data sources used in reporting and their business value. • Drive to understand new planning and reporting aspects and directions in the Security market and its applicability to our environment • Preparation and update of relevant documentation (such as user-guides, reports, methodology, etc), delivery of trainings to users of Sales planning platform
We are looking for a candidate with:
• At least 2 years of experience in similar position • Advanced English • Good knowledge of (both direct and indirect) sales processes in consumer and business segments • Professional background from IT software or hardware related industries, and/or in customer data analytics is a plus • Working knowledge with QlikSense, SQL, Salesforce is an advantage
To manage the responsibilities well, you need to be/have:
• Organized and result-oriented with great execution skills and ability to evaluate impact, strong metric/sales orientation • Good communication skills • Ability to listen, analyze, and quickly see trends in complex situations • Good analytical thinking • Proactive approach with drive to continues self-development and process improvement • Resistance to risks, ability to keep the focus • Teamwork, consensus orientation
Basic wage component (gross): from 2100 EUR
• Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months). • The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.
#LI-LV1 #LI-Hybrid #mid-senior
Benefits Health & well-being
• BenefitPlus • Healthcare (check-ups/annual programs) • Multisport card • Travel card "električenka" • Supplementary pension saving • Sick days
Family
• Marriage allowance • Childbirth allowance • Parental contribution • ESET family events (Family day, St.Nicholas)
Office
• Refreshments in the office (fruits, coffee, soft drinks) • Let´s get together breakfast • Activity room, quiet room • ESET events (Žranica, Christmas party..), teambuildings
Other
• Loyalty allowance • Loyalty extra days off • Loyalty cake • Loyalty glass award • Refer a friend • Christmas presents • Discounts from external providers
Primary location Bratislava
Additional locations
Time type Full time