About this role
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania.
What you’ll do: As a part of our Front Desk team at Drummer Boy Campground in Gettysburg, you provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. You work as a team participant along with management to ensure the community meets the quality standards set by ELS.
Your job will include:
• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. • Process payments and deposits. • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. • Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Experience & skills you need:
• High school diploma or equivalent experience. • 1+ years of experience in customer service with exceptional customer service skills. • Strong organizational skills and meticulous attention to detail. • Computer literacy and the ability to learn new systems. • Must be able to work weekends, weekend nights and holidays.
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We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.