About this role
Technical Support Engineer at Nooks.ai. Location: Europe or Africa or Asia. Role: providing support, debugging issues, building knowledge Requirements: 3+ years technical support on complex B2B SaaS; experience supporting users via Slack, live chat, and email; real-time troubleshooting with remote access/video conferencing; excellent written and verbal communication; self-starter. Category: Customer Service Seniority: Mid Level Tools: Slack, Postman, Salesforce, HubSpot, Outreach, Salesloft Commitment: Full Time Workplace: Remote Languages: English