About this role
Senior Manager, Technical Support Engineering at GoFundMe. Location: Buenos Aires, Buenos Aires, Argentina. Role: leading teams, defining strategy, managing incidents Requirements: 5+ years leading technical support/support engineering in high-scale environments, 2+ years managing managers, experience with incident management, payments preferred, technical proficiency with APIs and web systems, strong analytics and communication skills. Category: Information Technology Seniority: Senior Level Tools: APIs, AI, generative AI, CRM platforms, support tooling, observability/monitoring systems, incident management frameworks, payments platforms Commitment: Full Time Workplace: Onsite Languages: English