About this role
ServiceNow Developer1ServiceNow Developer — Role Requirements Extensive experience with custom application development and integration flows required. Core Platform & Development Required
• 5+ years on the ServiceNow platform with hands-on development across multiple releases. • Deep expertise in scoped application development — design, packaging, and lifecycle management. Store-ready or internal app delivery experience preferred. • Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies — both synchronous and async patterns. • GlideRecord, GlideSystem, GlideAjax, GlideAggregate — fluent across all major server-side APIs. • Flow Designer and legacy Workflow Engine — build, debug, and migrate. • ACL design and security architecture — table, field, and record-level control.
Integration & APIs Required
• Scripted REST APIs — design and expose ServiceNow data as REST endpoints. • REST/SOAP outbound integrations — MID Server, direct HTTP, and IntegrationHub spokes. • IntegrationHub — custom spoke development, action design, and step configurations. • Import Sets and Transform Maps for bulk data ingestion and field mapping. • MID Server architecture — deployment, troubleshooting, ECC queue management. SAP JCo or JDBC connector experience a strong plus. • OAuth 2.0, JWT, and API key authentication patterns for inbound and outbound flows.
Service Portal & UI Development Preferred
• Service Portal widget development — full stack: server script, client controller, HTML, SCSS. • AngularJS (1.x) — $scope, $http, custom directives, $sp service. • Service Catalog configuration — variable sets, catalog client scripts, UI policies. • UI Builder and Next Experience (Polaris) — workspace and page composition.
DevOps & Development Practice Preferred
• Source control with ServiceNow Studio — Git-backed app development and branching strategy. • ATF (Automated Test Framework) — suite authoring and CI pipeline integration. • Update Set discipline — scoped change packaging, collision resolution, and environment promotion. • Instance Strategy — sub-production environment management (dev / test / prod).
Certifications & Domain Depth
• CSA + CAD certifications — minimum baseline, required. • CIS-ITSM, CIS-HR, or domain-specific certifications aligned to implementation scope — preferred. • Experience across ITSM, HRSD, ITOM, or SecOps modules depending on org focus. • Demonstrated delivery of at least 2 full-cycle custom app builds from requirements to production.