About this role
We are pleased to announce a walk-in interview for the role of Customer Care Executive (Call centre)- Vikhroli at Rentokil PCI, a leading organization committed to delivering excellence. This is a great opportunity to join a dynamic team and grow your career in a fast-paced, technology-driven environment.
Walk-in Interview Details:
Date: 8th Dec 2025 Time: 11:00 AM to 4:00 PM Venue: Rentokil PCI , 301, 3rd Floor, L D Building, Mehra Industrial Estate, L. B. S. Marg, Vikhroli West, Mumbai, Maharashtra 400079 Contact: Prachi Kadam - 8655711372 Shared CV on Email: [email protected]
Role - Executive/Senior Executive – Customer Care
Noted:
Applicants must be comfortable with a third-party payroll.Salary: 20,000 - 22,000 per month (gross)Good communication skills are preferred.Seeking immediate joiners.Experience: 0 to 1 year (Graduate freshers from the 2024 or 2025 batch are welcome to apply).
About the Role:
The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.Pass the customer request to the concerned branch via Telephone/Email/ CCC Module - iCABSWould be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting AuthorityWould be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived.Needs to achieve monthly sales collection targets
Key Result Areas:
Needs to achieve monthly sales collection targets ( >1.5 lakhs per month)Ensure to maintain CRM quality standards in each customer communication.Adhere to the benchmark & SOP prescribed in the training.To Provide accurate information to all callers & resolve queries raised during the calls
Competencies (Skills essential to the role):
Attentiveness.Excellent telephone skillsClear communication skills Ability to use positive language.Time management skills and Good Typing speedGood interpersonal skills and ability to work with internal & external teamData Analysis
Requirements
Educational Qualification / Other Requirement:
Any graduate fresher can apply for this roleCertifications in data entry will be an added advantage
Requirements
Educational Qualification / Other Requirement:
Graduation Liking for Telesales
Role Type / Key working relationships:
Individual ContributorInternal team External stakeholders
Benefits
What can you expect from RPCI?
Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:ServiceRelationshipsTeamworkResponsibility