About this role
Rentokil-Inital is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Adelaide on a full-time basis.
The core responsibilities in this role include:
Organisation and scheduling of regular field service activities for the pest teamEnsuring all Service Technician visits are loaded within set time frames and variances from expectations are reported to the line ManagerOrganise jobs for completion within the time frames and expectationsRespond to customer enquiries/complaints on service and where required, plan and schedule service callsDeal with all paperwork and administration related to service activities and routing of documents for entry into the Branch Contracts Computer SystemEnsure all daily routines completed by technicians are recorded in accordance with requirementsProvide ongoing reports requested by managementMaintain reporting spreadsheets within timeframes
The ideal candidate will have:
Excellent phone etiquetteStrong written and verbal communication skillsStrong computer skillsAbility to give clear instructionsStrong collaboration skillsStrong time management skillsPrevious experience in a similar role, or fast-paced office environment
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organization that is on a growth trajectory sounds like you, please get in touch!
About Rentokil Initial:
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 60,000 people across more than 80 countries, supporting over 5 million customers.
Employees Testimonial:
"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
Lisa Craker
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
Matt Jones
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
Renay Fagan