About this role
IndustryBehavioral Health
Work ArrangementFully Remote
Job TypeIndependent Contractor, Full-Time
Work ScheduleMonday to Friday, with strong U.S. business hours overlap (EST preferred)
LocationsPhilippinesLATAM (Mexico, Colombia, Brazil, Argentina)Other remote regions with strong English communication and role-relevant experience
About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
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Why Work with Us? At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
About the CompanyA multi-location behavioral health and addiction treatment organization operating a growing network of treatment centers across the U.S. Patients often discover these centers through third-party directories such as Google, Bing, SAMHSA, Yelp, BBB, and industry-specific listing platforms. These directories are a major acquisition channel that directly influences patient admissions.
The marketing team operates in a fast-paced, performance-driven environment. While paid media and reporting are well-managed, external directories currently lack a dedicated owner—resulting in outdated profiles, gaps in consistency, and missed admissions opportunities. This role will take full ownership of this high-impact channel.
Role OverviewThe Local Listings Coordinator will serve as the single point of ownership for all external directory listings across platforms and treatment center locations. You will ensure every listing is accurate, complete, compliant, and optimized—directly supporting the organization’s goal of increasing patient admissions.
This role is ideal for a highly organized, systems-driven coordinator who thrives in structure, process, and managing many moving parts simultaneously.
Your ImpactTransform disorganized directory data into a clean, controlled system-of-recordImprove visibility, trust, and patient admissions by maintaining accurate listingsOwn vendor communication and ensure consistent follow-throughProactively identify new directory opportunities that drive visibility and conversionBecome the internal authority for all directories, reporting, and updates
Core ResponsibilitiesDirectory Ownership & Updates
Fully own and update profiles on all relevant directories (Google Business, Bing, SAMHSA, Yelp, BBB, and treatment-specific portals).Ensure each location’s listing is complete: images, videos, descriptions, hours, contacts, and compliance details.Launch listings for new locations as they go live.Perform location-specific optimizations such as updating local keywords, categories, and business descriptions to improve visibility and search accuracy.Monitor listings regularly for inconsistencies, duplicate entries, or outdated information.Organization & Systems Management
Restructure and maintain the master directory tracking spreadsheet, ensuring it serves as a single source of truth for all locations and platforms.Maintain accurate records of logins, vendor contacts, ticket statuses, and all directory changes.Independently track tasks and workflows to ensure no follow-ups are required from internal stakeholders.Vendor & Directory Management
Act as the primary contact for directory vendors and third-party platforms.Submit required monthly data such as patient counts per location.Escalate issues like non-responsive vendors, blocked updates, or platform-specific problems.Review Support & Performance
Support review collection strategies for each location within platform guidelines.Follow up with centers needing improved review activity.Track responsiveness and escalate when required.Expansion & Opportunity Scouting
Audit new directories and identify opportunities for additional local presence.Document listing requirements, costs, and ranking mechanics.Recommend channels and strategies to improve patient acquisition via local directories.Requirements
Key RequirementsDeep comfort managing detailed, multi-step workflowsStrong systems-building and organization skillsAbility to work independently with minimal supervisionStrong English communication for vendor and internal coordinationHigh accountability and ownership mindsetAbility to navigate multiple platforms simultaneously
Must-Haves (Required)Experience in a detail-heavy coordination or operations roleStrong spreadsheet proficiency (Google Sheets or Excel)Proven ability to manage many moving parts without dropping tasksExcellent written communicationSelf-managed, proactive work style
Nice-to-Haves (Preferred)Experience managing online listings/directories (Google Business, Bing Places, SAMHSA, Yelp, BBB)Experience in healthcare, behavioral health, or multi-location businessesVendor management experienceFamiliarity with directory compliance surveys
Tools ProficiencyMust-Haves (Required)Google Sheets / ExcelDirectory platforms (Google Business, Bing Places, SAMHSA, Yelp, BBB)EmailNice-to-Haves (Preferred)Internal marketing reporting toolsBenefits
Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Generous PTO: In accordance with company policy Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide Work-Life Balance: Flexible hours that support a healthy balance
Our Recruitment ProcessApplication Screening Skills Assessment Top-grading Interview Client Interview Job Offer Client Onboarding
Ready to Join Us?If you’re passionate about patient care and thrive in fast-paced, mission-driven environments, this role is for you. Apply now to join a healthcare team making a lasting impact on the lives of migraine patients.