About this role
Analista de Customer Experience at PepsiCo. Location: São Paulo, São Paulo, Brazil. Role: managing journey, resolving tickets, analyzing data Requirements: Experience in customer experience or digital operations, advanced Power BI reporting, Zendesk/CRM platform experience, strong stakeholder management and analytical skills; Python and automation experience preferred. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Power BI, Python, BEES, CRM Commitment: Full Time Workplace: Onsite Languages: Portuguese