About this role
The purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiatives Job Description: Key responsibilities: Account & Client Relationship Management:
• Work closely with line manager and team to coordinate daily communications with Clients. • Support in understanding Client expectations and identifying issues early to report to senior team members. • Assist in maintaining a professional and positive relationship with Clients, including occasional participation in Client entertainment activities when required. 3rd Party Coordination:
• Assist in coordinating with suppliers and third parties under the guidance of line manager to ensure deliverables meet quality and timing expectations. Planning & Execution:
• Work with the line manager to prepare credentials for new Clients. • Help tailor case studies based on each Client’s needs (excluding those requiring strategic insights). • Collect and organize key materials such as brand induction content, client briefs, competitive reviews, market research, meeting notes, and project timelines. • Prepare internal documents and briefings with the guidance of senior team members. • Support in developing simple internal briefs and assist in clarifying client briefs (especially in case of verbal briefs). • Assist in collecting and compiling competitive and client-related materials. Quality Assurance & Project Operations:
• Ensure that assigned tasks are delivered on time, meet expected quality standards, and align with client requirements. • Proactively share updates and seek feedback from internal or senior team members. Team Collaboration & Development:
• Work collaboratively with other team members including interns and junior staff. • Take initiative to learn from seniors and contribute to team activities and improvements. New Business Support:
• Assist the team in identifying potential opportunities for additional services or projects with existing Clients. • Provide support in preparing proposals or materials for potential Clients as needed. Other Responsibilities:
• Take on other duties or projects assigned by the team or management. Requirements:
• At least 1 year of working experience in Account Management, preferably in Advertising, Marketing, Digital, or Communications. • Strong communication skills in both Vietnamese and English (written and verbal). • Good organizational and time management skills. • Proactive, adaptable, and able to work under pressure. • Team-oriented with good interpersonal skills. • Willingness to learn, grow, and take on new challenges in a fast-paced environment.
Location: Ho Chi Minh City Brand: Dentsu Creative Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term)