About this role
About us: At Brush Dental (Renfrew Street), we’re proud to serve Vancouver with top-quality dental care across our two convenient locations. Our patient-centered approach, combined with the latest dental technology, ensures an exceptional experience for both our patients and team members. Join us as a full-time Dental Administrator and enjoy the opportunity to work at two vibrant locations, where you’ll be part of a supportive, professional team dedicated to excellence in dental care. If you’re passionate about making a difference in patients' lives, we’d love to hear from you!
This position offers a Health Spending Account, Dental Benefits, and competitive wages.
Schedule:
• Monday to Thursday 9:15 - 6:15
• Friday 9:00 - 5:15
• 1 hour for lunch
Benefits of Joining Our Team:
• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
The wage range is from $28.00 to $35.00 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.
Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
• Minimum 3 year of administration experience
• Clinical background and experience with Cleardent dental software programs considered an asset
• Cantonese fluency is a strong asset.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.