About this role
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
About NEO Home Loans:
At NEO Home Loans, powered by Better, our mission is clear: redefine your financial journey. We strive to unlock people's full financial potential, providing clarity throughout every step of the loan process. By making lending approachable, we bring transparency and consistency to the financial world, guiding individuals towards decisions that serve their best interests. Our team comprises passionate, talented, and hardworking individuals dedicated to achieving excellence. Join our team and be part of a dynamic company that values innovation, fosters personal growth, and prioritizes a culture of collaboration and excellence.
Responsibilities and Duties:
· Support the Secondary Market Analyst in the following areas:
o Assist in fielding pricing questions and troubleshooting pricing issues from production team
o Support in lock execution, lock extension and relock activities for the production team with the Lock Desk
o Provide reporting data for Secondary Market Analyst to identify pricing behavior, track pricing drift and overall capital market economics
o Assist in investor relations, guideline review and new product rollout
o Work with FP&A team to reconcile capital market events (i.e. PA recon fees, concession requests, etc.)
· Serve as the first point of contact for the production team on day-to-day pricing and lock-related questions (e.g., product availability, extension requests, cancel/re-lock questions).
· Support lock execution, extensions, and re-lock activities in coordination with the Lock Desk.
· Assist with investor relations, guideline reviews, and product rollouts in partnership with Capital Markets and Secondary Market Analysts.
· Research and resolve post-closing issues, reconciliation items, and underwriting discrepancies.
· Provide reporting and data support to track pricing behaviors and trends, helping analysts monitor pricing drift and market economics.
· Partner with FP&A to reconcile post-closing and capital market events (e.g., concession requests, PA recon fees).
· Collaborate across departments to ensure accurate, efficient, and compliant processes.
Qualifications and Skills:
· 1-3 years of experience Finance, Mathematics, Computer Science, or a related field.
· Previous Lock Desk experience or a working knowledge of Mortgage Banking/Secondary Marketing. Concepts, loan programs, guidelines, and pricing preferred
· Proficient in Microsoft Office products, with focus in Excel.
· Excellent organizational, written and verbal communication skills.
· Ability to multi-task in a challenging environment and handle time related pressure.
· Strong follow up skills with ability to analyze situations quickly.
· Demonstrated ability to adapt to a rapidly changing federal and state regulatory environment.
· Ability to prioritize and meet deadlines.
· Strong interpersonal and teamwork skills and ability to influence through collaboration.
· Self-motivated, with a high level of personal energy and commitment.
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
Company Benefits
We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE
- $0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
- Discount programs and perks including pet Insurance!
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.