About this role
Job Description: Salesforce Architect – Job Description Role Overview We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre-sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high-performing Salesforce solutions aligned with business objectives. Must Have
• Over 8-10 years of experience in Salesforce implementation, with at least 4–5 years in a Solution Architect role. • Strong expertise in Salesforce Core technologies including: • - Sales Cloud • - Service Cloud • - Apex • - Visualforce • - Lightning Components / LWC • Proven experience designing and delivering enterprise-scale Salesforce solutions. • Hands-on experience defining end-to-end solution architecture for complex Salesforce implementations. • Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions. • Strong understanding of Salesforce FSC data models, business processes, and industry best practices. • Mandatory certifications: - Salesforce Agentforce Certification - Salesforce Data Cloud Certification
• Hands-on experience with Salesforce Data Cloud implementation and customer data strategy. • Experience leveraging Agentforce capabilities to build AI-powered customer engagement and service experiences. • Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations. • Ability to define and manage scalable, secure, and maintainable solution architecture across the Salesforce ecosystem. • Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third-party system connectivity. • Proven ability to lead cross-functional technical teams and guide implementation delivery. • Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions. • Strong hands-on experience in: - Solution definition - Technical discovery workshops - Architecture governance - Estimation and proposal development - Pre-sales and client solutioning
• Ability to present technical solutions and architecture recommendations to business and executive stakeholders. • Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices. • Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities. • Hands-on experience integrating Salesforce with enterprise systems using APIs and integration frameworks. • Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects. • Excellent communication, stakeholder management, and problem-solving skills. Good to Have
• Salesforce Certified Application Architect certification – preferred. • Salesforce Certified Solution Architect certification – preferred. • Experience working in Agile delivery environments. • Exposure to AI/GenAI capabilities within the Salesforce ecosystem. • Experience supporting RFPs, solution estimations, and client presentations during pre-sales engagements. • Knowledge of enterprise architecture frameworks and governance methodologies. Key Responsibilities
• Define and own Salesforce solution architecture across business and technology streams. • Lead FSC, Data Cloud, and Agentforce solution implementations. • Conduct architecture workshops, discovery sessions, and technical assessments. • Drive solution design aligned with scalability, security, governance, and performance best practices. • Partner with business stakeholders and delivery teams to translate business requirements into technical solutions. • Provide architecture guidance during implementation and deployment phases. • Support pre-sales activities including solutioning, estimations, architecture proposals, and client discussions. • Review technical designs, code quality, and integration strategies. • Mentor and guide Salesforce developers, technical leads, and architects. • Ensure alignment with enterprise architecture standards and Salesforce best practices. Preferred Qualifications
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. • Strong understanding of enterprise integration and CRM transformation programs. • Experience working with global delivery teams and enterprise clients. • Ability to manage multiple stakeholders and complex delivery programs effectively.
Location: DGS India - Pune - Kharadi EON Free Zone Brand: Merkle Time Type: Full time Contract Type: Permanent