About this role
Responsibilities:
To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.
• Receive account opening leads from different referrals sources in IBG • Contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/assess AML risk • Request documents for review and assess risk • Follow up with customers on outstanding documents • Input data into AOS system for BCAP screening & approval process • Seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority • Deliver quality service to prospective customers • Liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks • Perform other administrative & operations works as required • Ensure compliance of mandatory banking processes Requirements:
• Customer focus, good analytical and logical thinking, responsive and a team player • Good interpersonal skills, able to communicate with customers and internal stakeholders effectively • Concern for data accuracy and attention to details with good product & process knowledge • Proficiency in the use of MS Office including Excel • Good multi-tasking skills and ability to work independent and under pressure • Proficiency in both English and Cantonese. Mandarin is highly preferred
Location: One Island East Job: Compliance Schedule: Regular Employee Status: Full time