About this role
Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
• Analyze and document business requirements, processes, and workflows to identify opportunities for process improvements and system enhancements • Collaborate with cross-functional teams, including IT, to translate business requirements into technical specifications and solutions • Conduct user acceptance testing and provide feedback to ensure the developed solutions meet the business needs • Develop and maintain detailed process documentation, user guides, and training materials • Provide support and guidance to end-users on the implemented solutions • Continuously monitor and analyze system performance, identify issues, and recommend corrective actions Requirements
• Bachelor's degree in Computer Science, Information Systems, or a related field • Minimum 3-5 years of experience as a Business Analyst or in a similar role • Strong analytical and problem-solving skills with the ability to think critically and creatively • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams • Proficient in using business analysis tools and techniques, such as process mapping, data modeling, and requirements gathering • Familiarity with Agile methodologies and project management principles Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location: DBS Asia Hub Job: Technology Schedule: Regular Employee Status: Full time