About this role
Key Responsibilities
• Product Strategy, Market analysis: • Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends. • Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices • Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability • Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.
• Stakeholder Management & On-ground Support: • Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support. • Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges. • Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral • Engage with external partners and vendors as needed to enhance product capabilities and service delivery.
• Process Improvement & Funnel Efficiency: • Work on implementing new processes to drive funnel efficiency and improve conversion rates. • Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.
• Risk & Compliance: • Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks • Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.
Qualifications
• Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred. • Experience: • 5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending . • Proven experience in managing Loan Against Property (LAP) or secured lending products is essential.
• Skills: • Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions. • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders. • In-depth understanding of the Indian consumer lending market, regulatory environment, and competitive landscape. • Ability to manage multiple projects simultaneously in a fast-paced environment.
Location: Regional Office Mumbai Job: Product Management Schedule: Regular Employee Status: Full time