About this role
• Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Responsibilities
• Provide exceptional customer service and support to Treasures clients, ensuring their financial needs are met with the utmost care and attention • Assist clients with a range of banking transactions, including account management, fund transfers, and investment services • Proactively identify client needs and provide tailored solutions to enhance their overall banking experience • Maintain accurate and up-to-date client records, ensuring compliance with internal policies and regulatory requirements • Collaborate with cross-functional teams to deliver seamless and integrated services to clients • Participate in training and development programs to continuously enhance your knowledge and skills Requirements
• Have experience in a customer-facing role within the banking or financial services industry • Strong communication and interpersonal skills, with the ability to build rapport and effectively interact with clients • Proficient in using various banking systems and digital tools to provide efficient and accurate service • Ability to work in a team environment and contribute to the achievement of shared goals • Commitment to delivering exceptional customer service and a genuine interest in helping clients achieve their financial objectives Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location: Samarinda Branch Job:
Schedule: Contract (Fixed Term) Employee Status: Full time