About this role
Responsibilities
• Lead and manage a team of professionals responsible for corporate actions and client service • Ensure timely and accurate processing of corporate actions, such as dividend payments, stock splits, and mergers • Provide exceptional client service by addressing inquiries and resolving issues in a timely and efficient manner • Develop and implement process improvements to enhance operational efficiency and client satisfaction • Collaborate with cross-functional teams to ensure seamless service delivery • Monitor team performance and provide feedback and coaching to support professional development • Contribute to the development and implementation of departmental strategies and initiatives Requirements
• Minimum 5 years of experience in a similar role, preferably in the financial services industry • Strong leadership and people management skills, with the ability to motivate and develop a team • Excellent problem-solving and decision-making abilities • Proficient in financial and operational reporting, with the ability to analyze data and identify trends • Demonstrated experience in process improvement and project management • Exceptional communication and interpersonal skills, with the ability to liaise effectively with clients and stakeholders • Ability to work in a fast-paced, deadline-driven environment
Location: Jakarta Head Office Job: Operations Schedule: Regular Employee Status: Full time