About this role
Customer Success Manager, Mid-Market at Juniper Square. Location: San Francisco or New York City or Mumbai or Bangalore or United States or Canada or India or Luxembourg or United Kingdom. Role: managing accounts, onboarding customers, driving adoption Requirements: 5+ years professional experience (3+ years in CSM), Bachelor's or equivalent, strong client communication and presentation skills, prioritization and project management, quick technical learning, and regular use of AI tools in CSM workflows. Category: Customer Service Seniority: Senior Level Tools: JunieAI, Claude Commitment: Full Time Workplace: Remote Languages: English