About this role
Customer Service Team Leader (Hybrid) at Zopa. Location: Manchester, England, United Kingdom. Role: managing team, monitoring performance, coaching staff Requirements: Experience leading a customer-focused operations team, strong coaching and performance management skills, analytical and data-driven, organised, effective communicator, able to manage rota and shifts between 08:00–20:00 and cover occasional weekends/bank holidays. Category: Customer Service Seniority: Mid Level Tools: Salesforce Commitment: Full Time Workplace: Hybrid Languages: English