About this role
Job Purpose We're looking for a Senior Analyst with strong exposure to Credit Card Collections operations, NPA processes, UAT defect validation, and reconciliation/reporting
Key Accountabilities and Requirements - Lead UAT execution and provide sign-offs for defects and enhancements across collection status, allocation and payment files, BE events, payment appropriations, and delinquency block codes in credit cards - Conduct GL reconciliations for write-off and NPA accounts; investigate, resolve, and close reconciliation breaks. - Perform independent checks and validations for NPA automation; validate NPA data for accurate reporting in credit cards. Job Duties & responsibilities • Own checks/validation for NPA automation & confirm NPA data for reporting • Prepare & share write-off/recovery details; support NPA audits • Lead UAT testing & sign-offs for defects/enhancements: collection status/allocation/payment files, BE events, payment appropriations, delinquency block codes • Perform GL recon for write-off/NPA accounts; investigate & close breaks • Prepare/share operational files: SOC money collection, Pre-X risk banding, pre-due base, pre-due & OVL allocations, daily status files • Handle stakeholder queries on collection/account status & coordinate closure with Tech/Reporting/Collections
Required Experience - 5-10 years' experience in Banking & Finance. - Basic background of accounting entries Education / Preferred Qualifications
Graduate/Post Graduate in any field having banking and finance experience Core Competencies - The ability to clearly convey information, both verbally and in writing, to various audiences - The capacity to identify issues, analyze them, and develop effective solutions - The ability to collaborate effectively with others, contribute to group efforts, and foster a positive work environment - Credit Cards Collections/NPA domain + UAT/testing mindset + strong Excel/data validation + stakeholder coordination.
Technical Competencies MS Excel, Word, Power point
Work Relationship
• Team-player with good inter-personal, communication & writing skills. • Should be well versed with Excel, power point . • Seek to understand stakeholder's point of view and find win-win solution. • Motivated and self-driven.
Location: Regional Office Mumbai Job: Operations Schedule: Regular Employee Status: Full time